Murfreesboro Medical Clinic
Murfreesboro Medical Clinic is a large, physician-owned multi-specialty practice with eight locations, 20 specialties, and 76 years in operation — providing comprehensive care including radiology, lab services, and a full on-site service center in Murfreesboro, Tennessee.
From 4 Team Members to
15 in Under a Year
A large multi-specialty clinic needed to fill critical revenue cycle roles without the weeks-long delays of traditional hiring. BizForce delivered experienced, dedicated professionals who were working independently within 30 days — and the team has nearly quadrupled since.
Industry
Healthcare — Multi-Specialty Clinic
Company Size
Large (8 locations, 20 specialties)
Challenge
Staffing gaps in coding and billing roles causing charge posting backlogs and revenue delays
Solution
Dedicated BizForce revenue cycle professionals integrated directly into existing workflows
Results
Revenue Cycle Gaps That Couldn't Wait
When coding and billing roles went unfilled at Murfreesboro Medical Clinic, the impact was immediate. Internal staff absorbed the extra load, charge posting fell behind, and the traditional hiring process stretched weeks before anyone new could contribute. With revenue on the line, Meredith May, Revenue Cycle Manager, began exploring options to supplement the team faster than local recruiting allowed.
Experienced Professionals,
Ready to Work
BizForce placed dedicated revenue cycle professionals — coders, AR specialists, payment posters, and denials management staff — who worked Murfreesboro's schedule, integrated into their existing systems, and were selected by Meredith herself through a direct interview process. The BizForce team picked up quickly, reached full independence within 30 days, and became a trusted extension of the internal team. What started as four placements grew to 15 as the results spoke for themselves.
Roles Placed
How They Integrated
- Meredith interviewed and selected each candidate personally
- Team worked Murfreesboro's schedule — no overnight shifts
- Fully operational within existing EHR and billing systems
- Working independently within 30 days of onboarding
- Internal staff trained them directly, no disruption to existing workflows
Time to Productivity Value
Independent in 30 Days
vs. weeks of delays with traditional hiring
Payment Posting
3–4 Week Backlog → Same Day
Posting yesterday's payments today
Team Growth
4 → 15 Members
In Under One Year
Here's the impact we've made on businesses.
BizForce Healthcare Client
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