ViewFi Health
WiewFi Health is a full-scale virtual musculoskeletal practice operating across all 50 states — serving risk-based payers, self-insured employers, and the personal injury med-legal market with on-demand physician consults, virtual physical therapy, and end-to-end medical solutions.
2,000% Growth in 8 Months
A rapidly scaling virtual healthcare company needed an operational infrastructure that could grow as fast as their business. BizForce built the dedicated team that made it possible — helping ViewFi expand to 88 clinical hours a week, close their Series A, and enter new service lines with confidence.
Industry
Healthcare — Virtual MSK & Med-Legal
Company Size
Growth-stage startup
Challenge
Scale health guide and medical assistant staff rapidly to meet surging med-legal referral volume
Solution
Dedicated BizForce health guides and medical assistants fully integrated into ViewFi's clinical workflows
Results
Building the Team to Match the Opportunity
When ViewFi Health accelerated into the med-legal space, leadership knew they needed a staffing partner that could move at startup speed. Domestic recruiting runs 6–8 weeks per hire. ViewFi needed people in days, not months — and they needed them to perform from day one. Rather than slow their growth to match a traditional hiring timeline, they looked for a better way to build.
A Dedicated Team, Built to Scale
BizForce placed dedicated health guides and medical assistants — professionals experienced in clinical intake workflows, comfortable on camera with patients, and available across time zones and weekends. As ViewFi's referral volume grew, BizForce grew with them. The BizForce Client Success Manager became an embedded extension of the ViewFi management team — joining weekly leadership meetings, participating in interviews, and freeing executives to focus on growth.
Roles Placed
How They Integrated
- Joined daily team huddles and operated under ViewFi leadership
- BizForce CS Manager embedded into weekly management meetings
- CS Manager participated in interviews, onboarding, and performance management
- Scaled from 40 to 88 clinical hours per week across 7 days
Patient Intake Time
7–8 Days → Under 1 Day
90% Reduction
First Bill Turnaround
14 Days → Under 2 Days
86% Faster
Revenue Growth
2,000%
in 8 Months
Here's the impact we've made on businesses.
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